Strict Return Conditions

• Returns only accepted if tags are intact and item unworn.
• All returned items undergo inspection. Items showing wear, damage, or missing tags will be declined.

Return Window

• Returns must be requested within 3 calendar days of delivery.
• Returns require prior approval. Unauthorized returns may be refused.

Buyer-Paid Return Shipping

• Buyer pays return shipping and is responsible for loss or damage in transit.
• We use a trackable service with insurance and provide tracking details.

Restocking Fee

• All accepted returns incur a 10% restocking fee.
• The fee is deducted from store credit issued after inspection.

Exchange-Only Policy

• No cash refunds. Approved returns are issued as store credit only.
• Store credit can be applied toward any item at Archive Luxe and does not expire.

Worldwide Shipping & Import Duties

• Archive Luxe ships worldwide.
• Buyer is responsible for all import duties, taxes, and fees assessed by the destination country.
• If a shipment is refused due to duties/taxes, return shipping and carrier fees will be deducted from store credit.

Non-Returnable Items

• Items marked “Final Sale,” altered pieces, intimate apparel, or items missing tags are not eligible for return.

How to Initiate a Return

1. Contact Archive Luxe within 3 days of delivery with your order number and reason for return.
2. If approved, you will receive instructions and must ship within 3 days of approval.
3. Upon receipt and inspection, store credit (minus the 10% restocking fee and any applicable shipping/fees) will be issued.

Standard Clauses

• Archive Luxe is not responsible for post‑purchase wear or age‑related changes in vintage items.
• Transit delays or customs holds do not extend the return window.
• By purchasing from Archive Luxe, you agree to this Return & Exchange Policy and our Terms of Service.

Contact

For assistance with returns or exchanges, please Contact Us.